Support Hours and Directory

Online Store
- The online store is open 24/7 so you can place your order anytime.

Customer Service:
- Email: support@fitadoras.com
- Business operation Date & Time: Monday to Friday 2 AM to 5 PM PST
- Response time during business hours: Within 30 minutes
- Scope of Support: billing, refunds, and returns; technical concerns like login credentials issue, checkout errors, shipping status inquiry, promotional inquiry, account information update request, customer service complaint, and any company-related questions (from existing customers).


Sales Support Chat

Chat Icon at the bottom of the website.
Business Operation Date & Time: Monday to Friday 2 AM to 5 PM PST
Response time during business hours: Real-time response but sometimes, it depends on the volume of chats & staff counts, which causes longer chat wait time.
Response time during out of business hours: Anytime within the following business day and will proceed through email.
Scope of Support: product-specific questions, shipping rules inquiry, and any company questions from non-existing customers.